Split2econd.com (“Split2econd”, “we”, or “our”) is committed to protecting the privacy of our users, especially on our platform, where youth connect with mentors through video chat for guidance.

Information We Collect

To ensure a safe and supportive environment, we collect minimal user information:

• Username: Chosen by the youth user during registration. It will not be a real name or contain any personally identifiable information (PII).
• Age Range (Broad): We only collect the age range (e.g., 13-25) to tailor resources and content.
• Location (General): We only collect general location information (e.g., city, state, IP address) for emergency purposes, if necessary.
• Non-Identifying Usage Data: We collect anonymized data about platform usage (e.g., frequency, topics discussed, pages visited, time spent on pages) for internal improvement only.

The limited information we collect is used solely for:

• Providing general platform usage statistics (anonymized) for internal improvement.
• In extreme cases, with the user’s explicit consent, general location information may be used for emergency response purposes.

We may disclose information if required by law or in good faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect the rights of Split2econd, our users, or the public.
• Ensure data security.

We will not disclose any user information to third parties without explicit user consent. This includes mentors, advertisers, or any other entity.

We do not collect:

• Addresses or phone numbers
• Images or videos of users
• Specific details of situations discussed during chats

Video Chats
All video chats are anonymized. We utilize secure video chat technology that does not record conversations.

We employ industry-standard security measures to protect user information. However, no internet platform is 100% secure. We encourage users to practice safe internet habits.

Your Choices
Users can request to have their username and age range deleted by contacting us (see below). Deletion will prevent further use of the platform.

Children’s Privacy
Split2econd.com is designed for users aged 13 and above. We comply with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect information from children under 13.

We will notify users of any changes to the Privacy Policy by posting the updated version on this page.

Contact Us
If you have any questions about this privacy policy, please contact our Data Privacy Officer at Split2econd@gmail.com